Prince2 Pocket Book

Managing Successful Projects with PRINCE2TM......Page 1
Contents......Page 5
List of figures......Page 8
List of tables......Page 10
Foreword......Page 12
Acknowledgements......Page 13
Conventions used in this manual......Page 15
1.3 What makes projects different?......Page 19
1.5.2 What is it we wish to control?......Page 20
1.5.3 The structure of PRINCE2......Page 21
Figure 1.3 OGC best-practice guidance......Page 22
1.7 Benefits of PRINCE2......Page 23
2.1 Continued business justification......Page 27
2.3 Defined roles and responsibilities......Page 28
2.5 Manage by exception......Page 29
2.7 Tailor to suit the project environment......Page 30
Table 3.1 The PRINCE2 themes......Page 33
3.3 Format of the themes......Page 34
4.2.2 Outputs, outcomes and benefits......Page 37
4.3.1 Developing the Business Case......Page 38
4.3.2 Verifying and maintaining the Business Case......Page 39
4.3.3 Confirming the benefits......Page 40
4.3.4 The contents of a Business Case......Page 41
4.4 Responsibilities......Page 43
Table 4.1 Responsibilities relevant to the Business Case......Page 44
5.2.5 Three project interests......Page 47
5.3.1 Levels of organization......Page 48
Figure 5.3 Project management team structure......Page 49
5.3.2 The project management team......Page 50
Figure 5.4 Possible reporting structure using user and supplier groups......Page 53
Figure 5.5 The many facets of the Project Manager role......Page 54
5.3.3 Working with the project team......Page 55
5.3.4 Working with the corporate organization......Page 56
5.3.5 Working with stakeholders......Page 57
Table 5.1 Responsibilities relevant to the Organization theme......Page 59
6.2.3 Quality management and quality management systems......Page 63
Table 6.1 The relationship between Project Assurance and quality assurance......Page 64
Figure 6.1 The quality audit trail......Page 65
6.3.1 Quality planning......Page 66
Table 6.2 Example of a Quality Register......Page 69
6.3.2 Quality control......Page 70
6.4 Responsibilities......Page 73
Table 6.3 Responsibilities relevant to the Quality theme......Page 74
7.2.3 Levels of plan......Page 77
7.2.6 Team Plans......Page 78
Figure 7.2 The PRINCE2 approach to plans......Page 79
Figure 7.3 Product-based planning technique......Page 80
7.3.4 Identify activities and dependencies......Page 83
7.3.5 Prepare estimates......Page 84
Figure 7.4 Simple activity-on-node diagram......Page 85
7.3.7 Analyse the risks......Page 87
7.4 Responsibilities......Page 88
Table 7.1 Responsibilities relevant to the Plans theme......Page 89
8.2.3 What is risk management?......Page 93
8.3.2 Risk management in projects......Page 94
8.3.5 Risk management procedure......Page 95
Figure 8.2 The risk management procedure......Page 96
Figure 8.4 Risk cause, event and effect......Page 98
Table 8.1 Example of the expected monetary value technique......Page 99
Figure 8.6 Summary risk profile......Page 100
Figure 8.7 Threat and opportunity responses......Page 101
Table 8.2 Risk responses......Page 102
8.3.6 Risk budget......Page 103
Table 8.3 Responsibilities relevant to the Risk theme......Page 104
9.2.4 Types of issue......Page 107
9.3.1 Establish controls......Page 108
9.3.3 Issue and change control procedure......Page 110
Figure 9.1 Issue and change control procedure......Page 111
9.4 Responsibilities......Page 112
Table 9.3 Responsibilities relevant to the Change theme......Page 113
10.2.3 Exceptions and tolerances......Page 117
10.3.1 Delegating authority......Page 118
Figure 10.1 Delegating tolerance and reporting actual and forecast progress......Page 119
10.3.2 Use of management stages for control......Page 120
10.3.3 Event-driven and time-driven controls......Page 122
10.4 Responsibilities......Page 125
Table 10.2 Responsibilities relevant to the Progress theme......Page 126
Figure 11.1 The PRINCE2 processes......Page 129
11.4 Structure of the process chapters......Page 130
11.4.4 Activities......Page 131
Table 11.1 An example of a table of responsibilities......Page 132
Table 11.2 Key to process diagrams......Page 133
Figure 12.1 Overview of Starting up a Project......Page 137
Figure 12.2 Appoint the Executive and the Project Manager: activity summary......Page 138
Table 12.1 Appoint the Executive and the Project Manager: responsibilities......Page 139
Figure 12.3 Capture previous lessons: activity summary......Page 140
Figure 12.4 Design and appoint the project management team: activity summary......Page 141
Table 12.3 Design and appoint the project management team: responsibilities......Page 142
Table 12.4 Prepare the outline Business Case: responsibilities......Page 143
12.4.5 Select the project approach and assemble the Project Brief......Page 144
Table 12.5 Select the project approach and assemble the Project Brief: responsibilities......Page 145
Figure 12.7 Plan the initiation stage: activity summary......Page 146
Table 12.6 Plan the initiation stage: responsibilities......Page 147
Figure 13.1 Overview of Directing a Project......Page 151
Figure 13.2 Authorize initiation: activity summary......Page 152
Table 13.1 Authorize initiation: responsibilities......Page 153
Figure 13.3 Authorize the project: activity summary......Page 154
13.4.3 Authorize a Stage or Exception Plan......Page 155
Figure 13.4 Authorize a Stage or Exception Plan: activity summary......Page 156
Table 13.3 Authorize a Stage or Exception Plan: responsibilities......Page 157
Figure 13.5 Give ad hoc direction: activity summary......Page 158
Table 13.4 Give ad hoc direction: responsibilities......Page 159
Figure 13.6 Authorize project closure: activity summary......Page 160
Table 13.5 Authorize project closure: responsibilities......Page 161
Figure 14.1 Overview of Initiating a Project......Page 165
14.4.1 Prepare the Risk Management Strategy......Page 166
Table 14.1 Prepare the Risk Management Strategy: responsibilities......Page 167
Figure 14.3 Prepare the Configuration Management Strategy: activity summary......Page 168
Table 14.2 Prepare the Configuration Management Strategy: responsibilities......Page 169
Table 14.3 Prepare the Quality Management Strategy: responsibilities......Page 170
Figure 14.5 Prepare the Communication Management Strategy: activity summary......Page 171
Table 14.4 Prepare the Communication Management Strategy: responsibilities......Page 172
Figure 14.6 Set up the project controls: activity summary......Page 173
Table 14.5 Set up the project controls: responsibilities......Page 174
Figure 14.7 Create the Project Plan: activity summary......Page 175
Table 14.6 Create the Project Plan: responsibilities......Page 176
14.4.7 Refine the Business Case......Page 177
14.4.8 Assemble the Project Initiation Documentation......Page 178
Figure 14.9 Assemble the Project Initiation Documentation: activity summary......Page 179
Table 14.8 Assemble the Project Initiation Documentation: responsibilities......Page 180
Figure 15.1 Overview of Controlling a Stage......Page 183
15.4.1 Authorize a Work Package......Page 184
Figure 15.2 Authorize a Work Package: activity summary......Page 185
Table 15.1 Authorize a Work Package: responsibilities......Page 186
Table 15.2 Review Work Package status: responsibilities......Page 187
Figure 15.4 Receive completed Work Packages: activity summary......Page 188
15.4.4 Review the stage status......Page 189
Figure 15.5 Review the stage status: activity summary......Page 190
15.4.5 Report highlights......Page 191
15.4.6 Capture and examine issues and risks......Page 192
Table 15.5 Report highlights: responsibilities......Page 193
Table 15.6 Capture and examine issues and risks: responsibilities......Page 194
Figure 15.8 Escalate issues and risks: activity summary......Page 195
Table 15.7 Escalate issues and risks: responsibilities......Page 196
Figure 15.9 Take corrective action: activity summary......Page 197
Table 15.8 Take corrective action: responsibilities......Page 198
Figure 16.1 Overview of Managing Product Delivery......Page 201
16.4 Activities......Page 202
Figure 16.3 Execute a Work Package: activity summary......Page 203
Table 16.2 Execute a Work Package: responsibilities......Page 204
Table 16.3 Deliver a Work Package: responsibilities......Page 205
16.4.3 Deliver a Work Package......Page 206
Figure 17.1 Overview of Managing a Stage Boundary......Page 209
17.4.1 Plan the next stage......Page 210
Table 17.1 Plan the next stage: responsibilities......Page 211
Figure 17.3 Update the Project Plan: activity summary......Page 212
17.4.3 Update the Business Case......Page 213
Table 17.3 Update the Business Case: responsibilities......Page 214
Figure 17.5 Report stage end: activity summary......Page 215
Table 17.4 Report stage end: responsibilities......Page 216
Figure 17.6 Produce an Exception Plan: activity summary......Page 217
Table 17.5 Produce an Exception Plan: responsibilities......Page 218
Figure 18.1 Overview of Closing a Project......Page 221
Figure 18.2 Prepare planned closure: activity summary......Page 222
Figure 18.3 Prepare premature closure: activity summary......Page 223
Table 18.2 Prepare premature closure: responsibilities......Page 224
Table 18.3 Hand over products: responsibilities......Page 225
Figure 18.5 Evaluate the project: activity summary......Page 226
18.4.5 Recommend project closure......Page 227
Table 18.5 Recommend project closure: responsibilities......Page 228
Table 19.1 Embedding and tailoring......Page 231
19.2.4 Adapting the management products......Page 232
19.4.1 Themes......Page 233
Figure 19.2 Comparison between projects and programmes......Page 234
Figure 19.3 Organization structure with the Executive being a member of the programme board and the Senior User being nominated by the relevant business change manager......Page 235
Figure 19.4 Organization structure with the programme manager as the project Executive and the Senior User role on the project being undertaken by the relevant business change manager......Page 236
19.5.1 Simple project......Page 237
Table 19.2 Examples of projects of different scales......Page 238
19.6.1 Themes......Page 240
19.7 Multi-organization projects......Page 243
19.8.2 The evolving project......Page 244
19.9.2 OGC Gateway Review......Page 245
Table 19.3 Comparison between PRINCE2 and a Body of Knowledge......Page 246
A.1.1 Purpose......Page 251
A.1.2 Composition......Page 252
A.2.2 Composition......Page 253
A.3.2 Composition......Page 254
A.4.3 Derivation......Page 255
A.5.2 Composition......Page 256
A.6.2 Composition......Page 257
A.7.2 Composition......Page 258
A.8.3 Derivation......Page 259
A.9.3 Derivation......Page 260
A.11.1 Purpose......Page 261
A.12.2 Composition......Page 262
A.13.2 Composition......Page 263
A.14.4 Format and presentation......Page 264
A.15.4 Format and presentation......Page 265
A.16.3 Derivation......Page 266
Table A.1 Example of a product checklist......Page 267
A.17.5 Quality criteria......Page 268
A.19.2 Composition......Page 269
A.20.1 Purpose......Page 270
A.20.5 Quality criteria......Page 271
A.21.3 Derivation......Page 272
A.22.2 Composition......Page 273
A.23.3 Derivation......Page 274
A.24.2 Composition......Page 275
A.25.2 Composition......Page 276
A.26.2 Composition......Page 277
A.26.5 Quality criteria......Page 278
Table B.1 The Association for Project Management’s governance of project management principles......Page 281
C.1.2 Competencies......Page 285
C.3 Senior User......Page 286
C.5.1 Responsibilities......Page 287
C.6.1 Responsibilities......Page 288
C.7.1 Responsibilities......Page 289
C.9 Project Support......Page 290
C.9.2 Competencies......Page 291
Figure D.1 Product breakdown structure in the form of a hierarchy chart......Page 295
Table D.1 Example of a Project Product Description for an annual conference......Page 296
D.3 Examples of a product breakdown structure......Page 297
D.4 Example of a Product Description......Page 298
Figure D.3 Example of a product flow diagram for the conference project......Page 299
E.1 Starting up a Project......Page 303
E.2.2 Authorize the project......Page 304
E.2.4 Give ad hoc direction......Page 305
E.2.5 Authorize project closure......Page 306
E.4 Controlling a Stage......Page 307
E.6 Managing a Stage Boundary......Page 308
E.7 Closing a Project......Page 309
Further information......Page 313
Glossary......Page 319
Index......Page 333